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 (847) 835-1302
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PRIVATELY OWNED
 (847) 835-1302
We're currently closed

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Question


On a scale of 1 to 5, how pleased were you with the following:
(1 being Not at all pleased and 5 being Extremely pleased)

    Name:

    Email:

    • The greeting you received when you called (i.e. were you greeted warmly and professionally?)

    • The amount of time you were put "on hold," if applicable?

    • If you left a message for a doctor or staff member, the amount of time it took for you to receive a return call?


    Comments:

    • The general appearance of the hospital exterior (i.e. the building, parking lot, grounds)?

    • The general appearance and cleanliness of the hospital interior (i.e. the reception area, the exam room, general aroma)?

    • The general appearance of our doctors and staff members (i.e. did they have a professional appearance)?


    Comments:

    • The greeting you and your pet received upon entering the hospital?

    • The greeting you and your pet received upon entering the hospital?

    • The wait time you experienced in the exam room?

    • The accuracy of your bill?


    Comments:

    • The way in which our doctors and staff interacted with your pet?

    • The way in which your pet was restrained for his/her physical exam?


    Comments:

    • The thoroughness of the patient history taken for your pet?

    • The thoroughness of our doctor's examination of your pet?

    • The thoroughness and clarity of our doctor's explanation of your pet's physical condition to you?

    • The thoroughness and clarity of our doctor's health plan for your pet's visit (i.e. medical recommendations for diagnostic tests and further treatments)?

    • The thoroughness and clarity of our doctor's and staff's instructions for your pet's home care (i.e. cleaning ears, brushing teeth, administering medications)?


    Comments:

    • The overall experience of visiting our hospital?

    • The quality of care you and your pet received?

    • The service and care you and your pet received at our hospital in relation to the amount of your bill?


    Comments:

    1820 Skokie Blvd
    Northbrook, IL 60062

    Phone: (847) 835-1302
    Fax: (847) 835-8854

    Email Us

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    • After Hours………
    • 9:00am – 6:00pm
    • 9:00am – 5:30pm
    • 9:00am – 1:00pm
    • Closed
    • Blue Pearl
    • (847) 564-5775